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Our client is the 1st independent Energy Producer in Greece that provides a wide spectrum of friendly and facilitating web services. Right now they are looking for a Business Analyst who will support the Business Applications functions within the IT Department.

Responsibilities:

  • Participates in the analysis, design, implementation, and test of business applications change, mainly focusing on Billing and Collection systems
  • Coordinates and monitors solutions implementations to IS Change Issues
  • Provides 1st level support to key users
  • Escalates issues for 2nd or 3rd level support to vendors and evaluate solutions provided
  • Coordinates users and consultants participating in IS Change
  • Acts as a central person for collecting and tracking change requests progress
  • Conducts 1st level testing in solutions provided by vendors
  • Coordinates and controls the vendors that provide IT outsourcing services to the Company
  • Contribute to reporting needs of the users
  • Ensures proper documentation is provided for the applications in his/her duty

Your profile:

  • University Degree in IT or Business related disciplines
  • 4-8 years of experience in IS Business Analysis, Design and support in systems in the Utilities, Services or Telecom sectors
  • Very good IS analysis and design skills
  • Good knowledge of MS SQL Server and T-SQL
  • Good reporting skills
  • Excellent interpersonal and communication skills
  • Excellent command of the English language